Last updated: 2026-10-05

How does the ShopLine voice agent answer calls?

Your phone rings your team first. If nobody can pick up, ShopLine answers in your shop's name, calms the customer, and books the job.

Every call still rings your team first. If no one can pick up, a tech is under a car, it's 9 PM, or the line's already busy, ShopLine answers in your shop's name, works through the call with the customer, and books the job straight into your calendar. The work that used to hit voicemail lands in your bay instead of going to a competitor.

You can hear a real example on ShopLine's live demo line, (234) 540-2013, which picks up 24/7.

One shop, Mad Dawgz Tire & Auto Repair, went from 16 calls a month to 138 after adding ShopLine, see the full results.