Last updated: 2026-10-05

Help center

Everything you need to get your shop set up on ShopLine, understand the voice agent, and manage billing.

Getting started

Signing up and what you need before your first call.

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The voice agent

How ShopLine answers calls and what it does when it can't help.

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The dashboard

Where you see your calls, bookings, and leads.

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Text messages & reminders

How ShopLine texts customers, and how they opt out.

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Billing

How plans are billed and charged.

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