Missed-call voice agent for auto repair shops

Your phone rings first.
We answer the calls you miss.

ShopLine is a voice agent that backs up your shop's phone. Every call still rings your team first — if no one can pick up (you're under a car, it's 9 PM, the line's already busy), ShopLine answers in your shop's name, calms the customer, and books the job. So the work that used to hit voicemail lands in your bay instead of the shop down the street.

Get ShopLine
Live demo line · it picks up 24/7
Call our live voice agent to see how it sounds
(234) 540-2013
A real ShopLine agent answers — try to stump it
Here’s one of our clients’ last 30 days:
H&N Auto Services
Auto body, collision & restoration · live client
$11,500That would have gone to the next shop
113Calls answered
8Jobs booked
$1,438Avg. est. ticket
$2,000Biggest job booked
Pulled live from this shop's real ShopLine dashboard
See live results from our clients
The math no owner likes

Every missed call is revenue walking out the door.

The calls come in when you can't get to the phone — mid-job, slammed at the counter, or long after you've gone home. Most go to voicemail, and the caller doesn't leave one. They hang up and dial the next shop.

Without ShopLine

  • ×A customer calls while you're slammed or closed. Nobody picks up.
  • ×They hang up and book the shop down the street instead.
  • ×Voicemails sit unheard until mid-morning.
  • ×That $800 job is gone — and you never knew it called.

With ShopLine

  • ✓Your phone rings first. If no one grabs it, the voice agent does — in your shop's name.
  • ✓It calms the customer, answers what it can, and captures the details.
  • ✓The appointment lands in your CRM and on your calendar.
  • ✓You walk in to booked work and a dashboard that proves it.
How it works

One missed call, turned into a booked job — in three steps.

No app for the customer to download. No new system for you to learn. Your phone rings first; ShopLine only steps in on the calls you can't get to.

STEP 01

It catches the miss

Every call rings your team first. When no one picks up — busy, closed, 9 PM on a Sunday — the voice agent answers in your shop's name. No voicemail, no missed ring.

STEP 02

It works the problem

It calms a stressed caller, answers what it can, and guides a breakdown toward an overnight tow-in and key drop — instead of losing them to the wait.

STEP 03

It books the job

The appointment lands in your CRM and on your calendar before you wake up. You walk in to work that was already won.

Hear it before you buy — call our live voice agent to see how it sounds: (234) 540-2013
The question every owner asks first

What happens when it doesn't know?

Car problems are messy. Sometimes a caller asks something no receptionist — human or AI — should answer over the phone. Here's what ShopLine does instead of guessing.

It tells the truth and hands off to your team.

ShopLine never invents an answer to sound smart. When a question needs a technician, it says so plainly, takes the caller's name and number, and flags it for your shop to call back as soon as you're free.

The customer hangs up knowing they've been heard and that a real person is coming — not sent in circles, and not lost to the shop down the street.

That's the difference between a captured lead and a voicemail nobody returns.

Incoming call · 7:48 PM
CallerMy check engine light just started flashing on the way home. Is that bad? What's wrong with it?
Voice agentA flashing light can mean a few different things, and I don't want to guess on something that matters — a tech should look at it directly. Can I grab your name and number? I'll have the shop call you back and get you scheduled.
OutcomeLead captured → tech follow-up → no guessing, no lost customer
Who's behind your phone

Two people, not a call center.

ShopLine was built by people who know what a missed call costs — and who answer the phone when you call them, too.

Tony Matarazzo, Founder of ShopLine
Tony Matarazzo
Founder
A lifelong business owner who's lived the cost of a phone going unanswered — and built ShopLine so shops never pay it again.
Jaden Wolff, Co-Founder of ShopLine
Jaden Wolff
Co-Founder
A career in sales means he knows exactly what a captured lead is worth — and how fast a slow callback turns into a lost job.
Straight pricing, no surprises

One booked job a month covers it.

At a $500 average ticket, ShopLine pays for itself with a single job it saves you. Month-to-month — no contract, cancel anytime.

Starter
$99/mo
Up to 30 minutes of call time a month, plus a professional shop website. The voice agent answers the calls your team can't get to, in your shop's name, and books the job. No setup fee.
Most shops pick this
Professional
$297/mo
Up to 75 minutes a month, plus the full CRM — the voice agent logs every call and handles status updates so your front desk stops living on the phone.
Premium
$397/mo
Unlimited call time and the full platform — for busy, multi-bay shops that never want a call to slip through.
See everything included in each plan →
The Booked-or-Free Guarantee

If it's not booking you work, you don't pay.

Run the whole thing free for 30 days. We set it up. If it isn't catching calls and putting jobs on your calendar, walk away — you were never charged.

$0 to start
No card required
30 days free
Keep it only if it works
Cancel anytime
Month-to-month, no contract
Before you start

The questions owners ask us.

Does it replace my front desk or take all my calls?+
No. Your phone always rings your team first. ShopLine only answers the calls no one picks up — when you're busy, short-staffed, or closed. It's a safety net behind your people, not a replacement for them. You decide exactly when it steps in.
Does it really answer in my shop's name?+
Yes. Every call it picks up is answered as your shop — your name, your hours, your services. Callers never know it isn't your front desk, and the booking flows straight into your calendar.
What if the voice agent doesn't know the answer?+
It never guesses. When a question needs a technician, it says so honestly, takes the caller's name and number, and flags it for your team to call back — so the lead is captured instead of lost.
How long does setup take?+
We do it for you. On one onboarding call we set up your line, your greeting, and a live demo number — most shops are live the same week.
Is there a contract?+
No. ShopLine is month-to-month and you can cancel anytime. The first 30 days are free, and no card is required to start.