The phone answer for mechanics who work out of a van
You can't pick up with a lug wrench in your hand. ShopLine answers for you, gets the location and the details, and sends urgent roadside calls straight to your cell.
The calls you're missing
When you work out of a van, there is no counter and no one to hand the phone to. You're on a driveway, a shoulder or a parking lot with your hands full, and the phone keeps ringing in your pocket.
A stranded driver won't leave a voicemail and wait. They call the next number. And the calls that aren't emergencies, a tire swap next week or a brake job at someone's office, still need answering before they book with somebody else.
Calls ShopLine handles for mobile mechanics
Your phone rings first. When you can't answer, ShopLine does, in your business name.
“I blew a tire on the highway and I'm on the shoulder right now.”
ShopLine gets the exact location, vehicle and tire size, marks it urgent, and forwards the call straight to your cell.
“My car won't start in my driveway. Can someone come out tomorrow?”
It takes the address, vehicle and symptoms, books a time on your calendar, and texts the customer a confirmation.
“Do you come to offices? I need new front tires while I'm at work.”
It collects the work address, parking details and tire size, and books a window that fits your route.
“Are you open on Sunday?”
It answers with the hours and coverage area you've set, and books the job or forwards the call if it's an emergency.
What ShopLine collects before you roll
- Exact location: a street address, or cross streets, an exit or a landmark when the caller doesn't know it
- Vehicle year, make and model
- Tire size for tire calls, read from the sidewall
- How urgent it is: stranded now, or able to wait for a booked time
- Name and callback number, so you can call them from the road
Nights and weekends
Mobile work doesn't keep shop hours. In September 2026, 28% of the calls ShopLine answered came after hours, including 13% between 6 PM and 9 PM and 5% on Sundays. Some of those are the stranded drivers who need you most.
Urgent roadside
Forwarded to your cell right away, with the location and vehicle already collected.
Everything else
Booked onto your calendar for the next day you're working, with a text confirmation.
Your rules
You decide what counts as urgent and when you want calls forwarded, and you can change it any time.
Proof, not promises
The after-hours numbers above come from ShopLine's September 2026 call data across 11 independent shops.
All shops on ShopLine, all time. Revenue is an estimate.
What it costs
One van or five, plans start at $79 a month with a $1 first month. Yearly billing saves up to 25%.
Mobile mechanic FAQ
I don't have a front desk. Who does the phone ring first?
Your phone. ShopLine only answers when you can't, like when you're under a car on the shoulder or driving to the next job. For a one-van operation, it becomes the front desk you never had.
How does it decide what's urgent?
You set the rules. A common setup is that anyone stranded on a road or highway gets forwarded straight to your cell, and everything else, like a scheduled tire swap or a slow leak, gets booked.
Can it get a usable location from a stranded driver?
It asks for the exact address, or the nearest cross streets, exit or landmark if they don't know it, and repeats the location back so there's no confusion when you head out.
Does it work at night and on weekends?
Yes. It answers 24/7 in your business name, so a call at 11 PM on a Saturday still gets a real answer, a booking or a transfer to you.
Keep looking
Run a shop with bays too? See how ShopLine works for other shop types.