Missed-call voice agent for auto repair shops

Your phone rings first.
We answer the calls you miss.

ShopLine is a voice agent that backs up your shop's phone. Every call still rings your team first — if no one can pick up (you're under a car, it's 9 PM, the line's already busy), ShopLine answers in your shop's name, calms the customer, and books the job. So the work that used to hit voicemail lands in your bay instead of the shop down the street.

Get ShopLine
Live demo line · it picks up 24/7
Call our live voice agent to see how it sounds
(234) 540-2013
A real ShopLine agent answers — try to stump it
Here’s one of our clients’ last 30 days:
V2 MotorLab
Auto repair & performance · live client
$7,600That would have gone to the next shop
181Calls answered
19Jobs booked
$400Avg. est. ticket
$1,200Biggest job booked
Pulled live from this shop's real ShopLine dashboard
See live results from our clients
The math no owner likes

Every missed call is revenue walking out the door.

The calls come in when you can't get to the phone — mid-job, slammed at the counter, or long after you've gone home. Most go to voicemail, and the caller doesn't leave one. They hang up and dial the next shop.

Without ShopLine

  • ×A customer calls while you're slammed or closed. Nobody picks up.
  • ×They hang up and book the shop down the street instead.
  • ×Voicemails sit unheard until mid-morning.
  • ×That $800 job is gone — and you never knew it called.

With ShopLine

  • ✓Your phone rings first. If no one grabs it, the voice agent does — in your shop's name.
  • ✓It calms the customer, answers what it can, and captures the details.
  • ✓The appointment lands in your CRM and on your calendar.
  • ✓You walk in to booked work and a dashboard that proves it.
Hear it before you buy — call our live voice agent to see how it sounds: (234) 540-2013
See it in action

You wake up to booked work — and the receipts to prove it.

Every job ShopLine books lands on your live dashboard and fires a confirmation text to the customer in your shop's name. No wondering whether it's working — you can see it.

app.shopline.com/your-shop
ShopLine client dashboard showing calls answered, appointments booked and revenue recovered
Your live dashboard — every call, booking & dollar recovered, updating in real time.
R
Riverside Auto
Text Message · via ShopLine
Today 7:42 AM
Hi Maria — this is Riverside Auto 👋 You're booked for Thursday 8/21 at 9:00 AM for a brake inspection. Reply C to confirm.
C
You're all set! We'll see you Thursday at 9. 🔧 We'll send a reminder the day before.
Wed 6:00 PM
Reminder: your appointment at Riverside Auto is tomorrow at 9:00 AM. Reply R to reschedule.
Automatic booking texts — confirmations & reminders, in your shop's name.
Who's behind your phone

Two people, not a call center.

ShopLine was built by people who know what a missed call costs — and who answer the phone when you call them, too.

Tony Matarazzo, Founder of ShopLine
Tony Matarazzo
Founder
A lifelong business owner who's lived the cost of a phone going unanswered — and built ShopLine so shops never pay it again.
Jaden Wolff, Co-Founder of ShopLine
Jaden Wolff
Co-Founder
A career in sales means he knows exactly what a captured lead is worth — and how fast a slow callback turns into a lost job.
Straight pricing, no surprises

One booked job a month covers it.

At a $500 average ticket, ShopLine pays for itself with a single job it saves you. Pick month-to-month, 6-month, or 12-month below. Cancel anytime on month-to-month.

Standard
$199/mo
The AI voice agent and your dashboard. It answers the calls your team can't get to, in your shop's name, and books the job.
$2,390 paid in full today ($199/mo value) · 300 minutes/mo · $0.19/min overage.
Start 12-month ($2,390)
Most shops pick this
Unlimited
$399/mo
Unlimited call time with the voice agent and dashboard. No caps, no overage billing. For busy, multi-bay shops that never want a call to slip through.
$4,790 paid in full today ($399/mo value) · unlimited call time.
Start 12-month ($4,790)
Enterprise
Custom
Multiple locations, high call volume, custom routing and integrations, and dedicated account support, priced around your operation.
Volume-based pricing. Built for multi-shop groups.
Contact us →or call (856) 271-1737 →
See everything included in each plan →  ·  12-Month Service Agreement
Before you start

The questions owners ask us.

Does it replace my front desk or take all my calls?+
No. Your phone always rings your team first. ShopLine only answers the calls no one picks up — when you're busy, short-staffed, or closed. It's a safety net behind your people, not a replacement for them. You decide exactly when it steps in.
Does it really answer in my shop's name?+
Yes. Every call it picks up is answered as your shop — your name, your hours, your services. Callers never know it isn't your front desk, and the booking flows straight into your calendar.
What if the voice agent doesn't know the answer?+
It never guesses. When a question needs a technician, it says so honestly, takes the caller's name and number, and flags it for your team to call back — so the lead is captured instead of lost.
How long does setup take?+
We do it for you. On one onboarding call we set up your line, your greeting, and a live demo number — most shops are live the same week.
Is there a contract?+
No. ShopLine is month-to-month and you can cancel anytime — no long-term contract.